Marketing

A digital marketing platform for the CX leader

We partnered with a leading CX marketing solutions provider to enhance their CMS, integrate advanced search, and migrate their legacy system to Adobe Experience Manager.

KEY INSIGHTS
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Scalable CMS Enhancements

Custom CMS features enabled content creators to personalize experiences, reducing bounce rates and increasing conversions

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Advanced Search & Migration

Integrating Algolia and Adobe Experience Manager provided users with faster search results and enhanced control over content management

About the client

Our client is an industry leader developing bespoke CX marketing solutions. Their Content Management System (CMS) offers content management, business and technical consulting, marketing technology, application operations, support, and marketing automation. Since the company started rapidly growing, it needed top-notch dedicated experts for development and platform support.    

A digital marketing platform for the CX leader

Challenge

With rapid growth came the need for a more scalable and feature-rich CMS that could support content creation, personalization, and data-driven decision-making. The client needed to migrate their legacy system to a modern platform while ensuring minimal disruption, improved search functionality, and better user engagement.

Project Overview

To meet the client’s requirements, Crunch chose only one correct way, continue working on the core system and implement the following features:

Developed sponsored articles component and the CMS’s vital parts

Created a highly customizable tool for CMS, where end-users can build websites as they go and create engaging content, which decreases bounce rate

Integrating and setting Algolia tool

Our team implemented the site search function via APIs

Migration of legacy CMS on the new platform along with Adobe Experience Manager implementation

The solution gives editors more control to edit content and the ability to detect and track user experience based on their purchasing and browsing history. 

Results

Our expertise allowed the client to extend the platform’s functionality and maximize performance while decreasing localization costs. Improvements for CMS have already increased sales conversions as the product met end-users’ needs.

PROJECT INFO

Industry

Business Services

Location

Switzerland

Team Size

1 Project Manager, 5 Backend Developers

Technologies

Vue.js, React, Java

Duration

ongoing

Clients’ words

Crunch impressed me with is the quality of developers. It is simply much better than in any other company we’ve tried working with.

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Klaus
CEO at YouWe

We are impressed with their performance, how they are engaged with product development, and how they care about the product.

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Sebastian
Co-Founder & CTO at Accountflow

It’s been a very enjoyable experience. All has been fantastic about communicating, and working.

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Marta
Consultant at GIA Networks

Our partnership with Crunch has been an invaluable resource as we’ve scaled.

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Ryan
CTO at WorkDove

What I found in Crunch was the technical competency, ability to think outside the box, and very good English.

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Garrett
COO at Tabulate

They have a large impact on the whole architecture we ended up with. Overall, I’ve been pleased and impressed with everything Crunch did for us.

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Kenneth
CTO at Zuar

Working with Crunch was easy. They were patient with us as we worked through the contract questions and patient again as we were getting our billing set up. The design work was elegant and the developer delivered the app we had contracted for on time and good quality.

Scott
VP of Software Engineering at Analytic Index

The team at Crunch was very nice to work with. They worked diligently and were very professional. When questions or technical problems arose, they answered them quickly and were always ready and kind about helping us.

Miia
Business Management at Conmark Systems

Crunch developer helped us deliver an important feature for our project much faster than expected.

Rosario
VP of Engineering at Profitap

Crunch facilitated a seamless, collaborative effort throughout the project. The team maintained open lines of communication, kept detailed records of task assignments, and adhered to project timelines. Their expertise regarding both design and development sets the company apart.

Sisun
CEO at Chintech

Crunch provides ongoing development support that meets project requirements as needed. Despite their offshore location, they are easy to work with and accessible through communication channels

Bob
CTO at Timegen

The best vendor we could possibly find. Crunch blends practical development with innovative design principals. Internal and external feedback to app development has been positive. They complete project milestones by the planned schedule and deliver within budget. The team’s responsive and willing to engage in productive dialogue.

Jeff
CEO at USA Software Company

Crunch exceeded my expectations. I appreciated the developers’ resourcefulness in the face of constraints and complex requirements. The company able to deliver and complete the project successfully.

Kate
Product manager at Mezonin

The project has gone smoothly so far. Crunch has an exceptional work ethic. Consequentially, they’ve been able to tackle every challenge that comes their way. They manage day-to-day work on their own well but also communicate with us regularly to make sure we’re on the same page.

Andrew
CMO at Qinetics

The app Crunch worked on is clean, streamlined, and functions as intended. Crunch goes above and beyond to ensure that both teams are in tune. The passionate team crafts an enjoyable experience through their positive demeanor and effective project management skills. The team was very friendly, and working with them was a pleasure.

Ian
CEO at Biomicc

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