Information Technology
AI

LLM fine-tuning for content management and creation in EdTech

Discover how LLMs revolutionized content creation and management in EdTech, delivering streamlined and automated workflows for better outcomes.

KEY INSIGHTS
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Enhanced Usability

Transitioned from low-code to tailored AI, boosting scalability and user experience

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Streamlined AI Workflow

Redesigned with LangChain for improved scalability, accuracy, and customization

About the client

We are collaborating with an education-centric company that has developed an AI-driven application to streamline the publishing process. Powered by AI, this company promotes self-publishing and is featured on the Inc. 5000 list. 

LLM fine-tuning for content management and creation in EdTech

Challenge

The company faced limitation of their low-code platform (AirOps) that was used for building an AI flow within the app. They required an in-house expertise to unlock scalability and greater flexibility. 

Project Overview 

To address the limitations of the existing system and meet the company’s goals for scalability and customization, we reimagined the general AI workflow and architecture. Our efforts were focused on three key areas: 

Analysis and Audit of the Existing System

We assessed the existing system on AirOps, identifying inefficiencies in prompt workflows followed by customer experience bottlenecks such as limitations in scalability, customization, and data integration.

Prompt Engineering

Our next step was to redefine the prompt engineering process that lies in the core of the system. There was a multi-step prompts creation process for self-publishing that we improved with AI model optimization and prompts refining for accurate data extraction and generation. 

AI-Builder Architecture

Ensuring the stable work of the system, we designed a scalable solution using LangСhain. The new solution now includes modules for topic research, customer insights, book outlining that boost end-users experience for publishing. This new architecture ensures better customization, usability, and performance.

Results 

The transition to custom AI solution brought significant improvements in several key areas, addressing the limitations of the previous platform and delivering tangible benefits to the company. These included enhanced cost efficiency, scalability, and usability. 

Cost Efficiency

Transitioning to LangChain-based solutions reduced operational costs. 

Scalability

The previous platform lacked scalability and customization, limiting project growth. By moving to Langchain, the company can now scale their application effectively. 

Enhanced Usability

The prior low-code platform was unsuitable for users unfamiliar with LLM solutions. The new system offers better flexibility and usability for both technical and non-technical users.

We have completed the first iteration of the system and are continuing to refine and improve its performance based on ongoing feedback and needs. 

PROJECT INFO

Industry

Technology, Information and Internet 

Location

USA

Technologies

LangСhain, LangSmith, LLM, Python, Argilla

Clients’ words

Crunch impressed me with is the quality of developers. It is simply much better than in any other company we’ve tried working with.

Poster
Klaus
CEO at YouWe

We are impressed with their performance, how they are engaged with product development, and how they care about the product.

Poster
Sebastian
Co-Founder & CTO at Accountflow

It’s been a very enjoyable experience. All has been fantastic about communicating, and working.

Poster
Marta
Consultant at GIA Networks

Our partnership with Crunch has been an invaluable resource as we’ve scaled.

Poster
Ryan
CTO at WorkDove

What I found in Crunch was the technical competency, ability to think outside the box, and very good English.

Poster
Garrett
COO at Tabulate

They have a large impact on the whole architecture we ended up with. Overall, I’ve been pleased and impressed with everything Crunch did for us.

Poster
Kenneth
CTO at Zuar

Working with Crunch was easy. They were patient with us as we worked through the contract questions and patient again as we were getting our billing set up. The design work was elegant and the developer delivered the app we had contracted for on time and good quality.

Scott
VP of Software Engineering at Analytic Index

The team at Crunch was very nice to work with. They worked diligently and were very professional. When questions or technical problems arose, they answered them quickly and were always ready and kind about helping us.

Miia
Business Management at Conmark Systems

Crunch developer helped us deliver an important feature for our project much faster than expected.

Rosario
VP of Engineering at Profitap

Crunch facilitated a seamless, collaborative effort throughout the project. The team maintained open lines of communication, kept detailed records of task assignments, and adhered to project timelines. Their expertise regarding both design and development sets the company apart.

Sisun
CEO at Chintech

Crunch provides ongoing development support that meets project requirements as needed. Despite their offshore location, they are easy to work with and accessible through communication channels

Bob
CTO at Timegen

The best vendor we could possibly find. Crunch blends practical development with innovative design principals. Internal and external feedback to app development has been positive. They complete project milestones by the planned schedule and deliver within budget. The team’s responsive and willing to engage in productive dialogue.

Jeff
CEO at USA Software Company

Crunch exceeded my expectations. I appreciated the developers’ resourcefulness in the face of constraints and complex requirements. The company able to deliver and complete the project successfully.

Kate
Product manager at Mezonin

The project has gone smoothly so far. Crunch has an exceptional work ethic. Consequentially, they’ve been able to tackle every challenge that comes their way. They manage day-to-day work on their own well but also communicate with us regularly to make sure we’re on the same page.

Andrew
CMO at Qinetics

The app Crunch worked on is clean, streamlined, and functions as intended. Crunch goes above and beyond to ensure that both teams are in tune. The passionate team crafts an enjoyable experience through their positive demeanor and effective project management skills. The team was very friendly, and working with them was a pleasure.

Ian
CEO at Biomicc

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