We helped a top telecom provider upgrade their network management system by integrating modern technologies, enhancing security, and automating deployment
KEY INSIGHTS
Client-centric approach
By prioritizing client needs and optimizing the client-side experience, we delivered a system that improved performance, reliability, and overall user satisfaction
Reducing risk with CI/CD
Automating development and deployment significantly reduced manual errors and accelerated release cycles, leading to faster time-to-market and improved agility
About the client
In this case study, we present a project undertaken for a leading telecommunications company to revamp their network management system. The objective of the project was to migrate the existing application to modern technologies, implement innovative approaches, and introduce new functionality.
Challenge
The client, referred to as a prominent telecom provider, faced challenges related to performance issues and difficulties in deploying the client-side application on devices.
Project Overview
To address client’s growing need for enhanced security and automated deployment, we implemented a comprehensive solution focused on:
Continuous Integration and Deployment
To streamline our client’s development and deployment workflows, we established a robust CI/CD pipeline. This pipeline allowed us to automate various stages of software development, including building, testing, and deploying code changes. By implementing continuous integration and deployment, we significantly reduced manual errors and accelerated the release cycles.
Streamlined Client-Side Management
As part of the project, we implemented a sophisticated client-side logic system. This system focused on enhancing network management capabilities, enabling our clients to efficiently handle network-related tasks. By optimizing the client-side management, we ensured that our customers could experience improved performance, reliability, and responsiveness in their network operations.
Enhanced Security
Security is of paramount importance in any system, and in this project, we integrated robust authorization and authentication mechanisms. By doing so, we effectively prevented MAC address duplication, mitigating potential security vulnerabilities. Our implementation provided an additional layer of protection, ensuring the integrity and confidentiality of network communications.
Robust Logging Configuration
To enhance monitoring and debugging capabilities, we configured comprehensive logging mechanisms. These mechanisms captured detailed information about system activities, errors, and warnings. By having access to these logs, our team could easily identify and resolve issues, improving the overall stability and reliability of the system.
Discovery Service
As part of our efforts to create a seamless experience for our clients, we developed a dedicated service for device discovery. This service allowed devices to automatically identify and connect to the network, eliminating the need for manual configuration. By implementing the discovery service, we simplified the onboarding process for new devices, reducing setup time and improving user convenience.
Technical Documentation and Comprehensive Testing
Throughout the project, we placed significant emphasis on maintaining detailed technical documentation. This documentation served as a valuable resource for easy understanding and future maintenance of the system. Additionally, we implemented comprehensive testing procedures to achieve high code coverage. Thorough testing ensured that the software met quality standards and functioned as intended, resulting in a more reliable and stable product.
Results
Through this successful collaboration with a prominent telecommunications company, our team demonstrated its expertise in modernizing network management systems. By leveraging the latest technologies and implementing innovative approaches, we were able to enhance performance, introduce new functionality, and streamline the deployment process. The project’s success further solidifies our position as a reliable partner for organizations seeking cutting-edge solutions in the telecommunications industry. Thanks to this collaboration, our company has strengthened its expertise and is more than ready for new cases while simultaneously supporting and enhancing current projects.
PROJECT INFO
Industry
Telecommunications
Location
Canada
Technologies
REST, WebSockets, Redis/Redis, FastAPI, Python-based client with Nuitka and SQLite
Crunch impressed us with their technical excellence and the sheer ‘meeting of minds and cultures’ and open, honest exchanges. This was not a decision we took lightly, and 5 months into the engagement we continue to be really impressed with how Crunch approach the collaboration, and we’re delighted with the calibre of the team we have working with us.
Gary
Managing Director at a UK Software Development company
Crunch impressed me with is the quality of developers. It is simply much better than in any other company we’ve tried working with.
Klaus
CEO at YouWe
We are impressed with their performance, how they are engaged with product development, and how they care about the product.
Sebastian
Co-Founder & CTO at Accountflow
It’s been a very enjoyable experience. All has been fantastic about communicating, and working.
Marta
Consultant at GIA Networks
Our partnership with Crunch has been an invaluable resource as we’ve scaled.
Ryan
CTO at WorkDove
What I found in Crunch was the technical competency, ability to think outside the box, and very good English.
Garrett
COO at Tabulate
They have a large impact on the whole architecture we ended up with. Overall, I’ve been pleased and impressed with everything Crunch did for us.
Kenneth
CTO at Zuar
Working with Crunch was easy. They were patient with us as we worked through the contract questions and patient again as we were getting our billing set up. The design work was elegant and the developer delivered the app we had contracted for on time and good quality.
Scott
VP of Software Engineering at Analytic Index
The team at Crunch was very nice to work with. They worked diligently and were very professional. When questions or technical problems arose, they answered them quickly and were always ready and kind about helping us.
Miia
Business Management at Conmark Systems
Crunch developer helped us deliver an important feature for our project much faster than expected.
Rosario
VP of Engineering at Profitap
Crunch facilitated a seamless, collaborative effort throughout the project. The team maintained open lines of communication, kept detailed records of task assignments, and adhered to project timelines. Their expertise regarding both design and development sets the company apart.
Sisun
CEO at Chintech
Crunch provides ongoing development support that meets project requirements as needed. Despite their offshore location, they are easy to work with and accessible through communication channels
Bob
CTO at Timegen
The best vendor we could possibly find. Crunch blends practical development with innovative design principals. Internal and external feedback to app development has been positive. They complete project milestones by the planned schedule and deliver within budget. The team’s responsive and willing to engage in productive dialogue.
Jeff
CEO at USA Software Company
Crunch exceeded my expectations. I appreciated the developers’ resourcefulness in the face of constraints and complex requirements. The company able to deliver and complete the project successfully.
Kate
Product manager at Mezonin
The project has gone smoothly so far. Crunch has an exceptional work ethic. Consequentially, they’ve been able to tackle every challenge that comes their way. They manage day-to-day work on their own well but also communicate with us regularly to make sure we’re on the same page.
Andrew
CMO at Qinetics
The app Crunch worked on is clean, streamlined, and functions as intended. Crunch goes above and beyond to ensure that both teams are in tune. The passionate team crafts an enjoyable experience through their positive demeanor and effective project management skills. The team was very friendly, and working with them was a pleasure.
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