Healthcare

Online patient management platform

A secure online patient management platform that optimizes medical workflows, simplifies appointment scheduling, and enhances telemedicine services for hospitals and clinics.

KEY INSIGHTS
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AI-powered automation

Improved patient engagement by optimizing reminders, appointment scheduling, and telemedicine interactions

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Secure and compliant digital infrastructure

Enabled healthcare providers to enhance efficiency while protecting sensitive patient data

About the client

Our client, a healthcare technology provider, needed to enhance and maintain an existing patient management platform used by hospitals, medical centers, and outpatient clinics.

Online patient management platform

Challenge

The challenge was to improve efficiency in appointment scheduling, communication, and data security while ensuring seamless patient interactions across multiple touchpoints.

Project Overview

The solution is a comprehensive online patient management platform designed to streamline medical workflows, enhance patient engagement, and ensure data security. It consists of multiple integrated tools that work together or independently to optimize healthcare operations.

Notifications tool

Helps optimize appointment reminders and measure the performance of reminder messages to see when a suitable time is to send them and what communication channel works best: email, SMS, in-app push notifications, or voice messages.

Payment tool

Allows to process transactions, offer discounts, and refund or cancel payments.

Video call tool

Allows online doctor-patient appointments and sends reminders about such appointments.

Results

By optimizing appointment scheduling, payment processing, and telemedicine capabilities, the online patient management platform has made healthcare services more accessible and efficient. Clinics and hospitals can now provide a seamless, secure, and patient-friendly experience, significantly reducing administrative burdens and improving patient satisfaction.

PROJECT INFO

Location

Germany

Team Size

4 engineers

Team Location

Ukraine

Technologies

Swift, Kotlin, PHP, Node.js

Database

mySQL

Web Server

Apache Server, Nginx

DevOps

GitLab, VirtualBox, New Relic, Kibana, PhpStorm, HAProxy, PagerDuty, Nagios, AWS OpsWorks

Clients’ words

Crunch impressed me with is the quality of developers. It is simply much better than in any other company we’ve tried working with.

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Klaus
CEO at YouWe

We are impressed with their performance, how they are engaged with product development, and how they care about the product.

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Sebastian
Co-Founder & CTO at Accountflow

It’s been a very enjoyable experience. All has been fantastic about communicating, and working.

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Marta
Consultant at GIA Networks

Our partnership with Crunch has been an invaluable resource as we’ve scaled.

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Ryan
CTO at WorkDove

What I found in Crunch was the technical competency, ability to think outside the box, and very good English.

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Garrett
COO at Tabulate

They have a large impact on the whole architecture we ended up with. Overall, I’ve been pleased and impressed with everything Crunch did for us.

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Kenneth
CTO at Zuar

Working with Crunch was easy. They were patient with us as we worked through the contract questions and patient again as we were getting our billing set up. The design work was elegant and the developer delivered the app we had contracted for on time and good quality.

Scott
VP of Software Engineering at Analytic Index

The team at Crunch was very nice to work with. They worked diligently and were very professional. When questions or technical problems arose, they answered them quickly and were always ready and kind about helping us.

Miia
Business Management at Conmark Systems

Crunch developer helped us deliver an important feature for our project much faster than expected.

Rosario
VP of Engineering at Profitap

Crunch facilitated a seamless, collaborative effort throughout the project. The team maintained open lines of communication, kept detailed records of task assignments, and adhered to project timelines. Their expertise regarding both design and development sets the company apart.

Sisun
CEO at Chintech

Crunch provides ongoing development support that meets project requirements as needed. Despite their offshore location, they are easy to work with and accessible through communication channels

Bob
CTO at Timegen

The best vendor we could possibly find. Crunch blends practical development with innovative design principals. Internal and external feedback to app development has been positive. They complete project milestones by the planned schedule and deliver within budget. The team’s responsive and willing to engage in productive dialogue.

Jeff
CEO at USA Software Company

Crunch exceeded my expectations. I appreciated the developers’ resourcefulness in the face of constraints and complex requirements. The company able to deliver and complete the project successfully.

Kate
Product manager at Mezonin

The project has gone smoothly so far. Crunch has an exceptional work ethic. Consequentially, they’ve been able to tackle every challenge that comes their way. They manage day-to-day work on their own well but also communicate with us regularly to make sure we’re on the same page.

Andrew
CMO at Qinetics

The app Crunch worked on is clean, streamlined, and functions as intended. Crunch goes above and beyond to ensure that both teams are in tune. The passionate team crafts an enjoyable experience through their positive demeanor and effective project management skills. The team was very friendly, and working with them was a pleasure.

Ian
CEO at Biomicc

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