Website maintenance and UX audit for the US Inc. 5000 company

Website maintenance and UX audit for the US Inc. 5000 company | Crunch

About

Our client is a large US fitness equipment services company included at the top of Inc. 5000 fastest growing businesses.   

They reached out to Crunch to improve the existing website from the technical and user experience side to align it with the latest field demands. As the competition in the market is high, it was an inevitable step, to remain on top. 

Project Overview

After a detailed website audit, our experts built a roadmap of the improvements required to help the client retain current customers and attract new ones. They were as follows: 

 

Fix bugs and website maintenance

we jumpstart our collaboration from critical bug fixing, updating old components and tools, including PostgreSQL upgrade; 

Design audit

website checkup to find gaps in design consistency and improve UI/UX; 

Set up third-party integrations

the client wanted integration with Amazon and Walmart marketplaces to add the new sales channels, and HubSpot integration to run sales in one place; 

Writing accurate technical documentation

allows structured the project and accelerates its planning, execution, and maintenance. 

Results

Even though our cooperation is just beginning, the client is satisfied with the current results, project time, and budget management. Our next steps are to make their website a single place for all orders and to redesign the website with UI/UX principles that’ll boost sales processes. 
 

PROJECT INFO

Industry

eCommerce / Wellness and Fitness Services  

Location

USA

Technologies

Ruby on Rails, PostgreSQL

Clients’ words

Crunch impressed me with is the quality of developers. It is simply much better than in any other company we’ve tried working with.

Klaus
CEO at YouWe

We are impressed with their performance, how they are engaged with product development, and how they care about the product.

Sebastian
Co-Founder & CTO at Accountflow

It’s been a very enjoyable experience. All has been fantastic about communicating, and working.

Marta
Consultant at GIA Networks

Our partnership with Crunch has been an invaluable resource as we’ve scaled.

Ryan
CTO at WorkDove

What I found in Crunch was the technical competency, ability to think outside the box, and very good English.

Garrett
COO at Tabulate

They have a large impact on the whole architecture we ended up with. Overall, I’ve been pleased and impressed with everything Crunch did for us.

Kenneth
CTO at Zuar

Working with Crunch was easy. They were patient with us as we worked through the contract questions and patient again as we were getting our billing set up. The design work was elegant and the developer delivered the app we had contracted for on time and good quality.

Scott
VP of Software Engineering at Analytic Index

The team at Crunch was very nice to work with. They worked diligently and were very professional. When questions or technical problems arose, they answered them quickly and were always ready and kind about helping us.

Miia
Business Management at Conmark Systems

Crunch developer helped us deliver an important feature for our project much faster than expected.

Rosario
VP of Engineering at Profitap

Crunch facilitated a seamless, collaborative effort throughout the project. The team maintained open lines of communication, kept detailed records of task assignments, and adhered to project timelines. Their expertise regarding both design and development sets the company apart.

Sisun
CEO at Chintech

Crunch provides ongoing development support that meets project requirements as needed. Despite their offshore location, they are easy to work with and accessible through communication channels

Bob
CTO at Timegen

The best vendor we could possibly find. Crunch blends practical development with innovative design principals. Internal and external feedback to app development has been positive. They complete project milestones by the planned schedule and deliver within budget. The team’s responsive and willing to engage in productive dialogue.

Jeff
CEO at USA Software Company

Crunch exceeded my expectations. I appreciated the developers’ resourcefulness in the face of constraints and complex requirements. The company able to deliver and complete the project successfully.

Kate
Product manager at Mezonin

The project has gone smoothly so far. Crunch has an exceptional work ethic. Consequentially, they’ve been able to tackle every challenge that comes their way. They manage day-to-day work on their own well but also communicate with us regularly to make sure we’re on the same page.

Andrew
CMO at Qinetics

The app Crunch worked on is clean, streamlined, and functions as intended. Crunch goes above and beyond to ensure that both teams are in tune. The passionate team crafts an enjoyable experience through their positive demeanor and effective project management skills. The team was very friendly, and working with them was a pleasure.

Ian
CEO at Biomicc

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